Platform outage

Incident Report for Shoptet

Resolved

The incident was resolved.

Posted Jan 18, 2023 - 17:52 CET

Update

We are continuing to work on a fix for this issue.

Posted Jan 18, 2023 - 17:39 CET

Identified

We experienced global outage. The issue should be solved, but we are investigating the issue further.

Posted Jan 18, 2023 - 17:31 CET

This incident affected: Shopping (Cash Desk, Order Completion, Shipping and Payment), Administration (Add-ons Management, Automated Imports, Bank Payment Processing, Customers, Marketing Features, Orders, Products, Statistics), and Shoptet Pay (Online Payments).