Shoptet Status

All Systems Operational

Administration Operational

Add-ons Operational

Cash desk Operational

Customers Operational

Marketing Operational

Orders Operational

Payment Gateways Operational

Products Operational

Statistics Operational

API Operational

Hosting services Operational

SFTP Access Operational

Webmail Operational

Shopping Operational

Order completion Operational

Shipping and payment Operational

Shoptet Pay Operational

Apple Pay Operational

Bank buttons Operational

Connection with the bank Operational

Online payments Operational

Transactional Emails Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2022

Missing Reverse Charge prompt in order's detail at some projects

Resolved - This incident has been resolved.
Dec 9, 19:36 CET

Identified - The issue has been identified and a fix is being implemented.
Dec 9, 18:19 CET

Update - [Comment from Opsgenie]hejtmanek acknowledged alert: "[Statuspage]investigating - Missing Reverse Charge prompt in order's detail at some projects"
Dec 9, 18:04 CET

Update - We are continuing to investigate this issue.
Dec 9, 18:01 CET

Update - We are continuing to investigate this issue.
Dec 9, 17:57 CET

Investigating - We are currently investigation this issue affecting some projects.
Dec 9, 17:56 CET

Dec 8, 2022

No incidents reported.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

Bravo cluster outage

Resolved - 1st December at 23:46 - 23:53 and 2nd December at 0:00 - 0:06 we had short outage of Bravo cluster. Problem is fixed.
Dec 2, 01:00 CET

Dec 1, 2022

No incidents reported.

Nov 30, 2022

Shoptet Pay - Payment Gateway and CRM outage

Resolved - This incident has been resolved.
Nov 30, 11:34 CET

Investigating - We are currently investigating this issue.
Nov 30, 11:23 CET

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.